Computer supported cooperative work

Artikel ini membutuhkan judul dalam bahasa Indonesia yang sepadan dengan judul aslinya.

Istilah Computer Supported Cooperative Work (CSCW) pertama kali digunakan oleh Irene Greif dan Paul M. Cashman pada tahun 1984, pada sebuah workshop yang dihadiri oleh mereka yang tertarik dalam menggunakan teknologi untuk memudahkan pekerjaan mereka.^[1] Pada kesempatan yang sama pada tahun 1987, Dr. Charles Findley mempresentasikan konsep collaborative learning-work. Menurut,^[2] CSCW mengangkat isu seputar bagaimana aktivitas-aktivitas kolaboratif dan koordinasi didalamnya dapat didukung teknologi komputer. Beberapa orang menyamakan CSCW dengan groupware, namun yang lain mengatakan bahwa groupware merujuk kepada wujud nyata dari sistem berbasis komputer, sedangkan CSCW berfokus pada studi mengenai kakas dan teknik dari groupware itu sendiri, termasuk didalamnya efek yang timbul baik secara psikologi maupun sosial. Definisi yang diajukan^[3] mempertegas perbedaan di antara dua konsep ini:

CSCW adalah sebuah istilah generik, yang menggabungkan pengertian bagaimana orang bekerja dalam sebuah kelompok dengan teknologi pendukung berupa jaringan komputer, Perangkat keras, Perangkat lunak terkait, layanan, dan teknik.

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Salah satu bentuk umum konseptualisasi sistem CSCW adalah dengan mengamati konteks dari penggunaan sistem tersebut. Contohnya adalah matriks CSCW, yang diperkenalkan pertama kali pada tahun 1988 oleh Johansen; dan juga muncul pada.^[4] Matriks dimaksud membagi konteks sebuah "work" ke dalam dua dimensi yakni waktu dan lokasi. Dimensi waktu dibagi menjadi kolaborasi yang dilakukan pada waktu yang bersamaan (sinkron), atau berbeda (asinkron). Dimensi lokasi dibagi menjadi kolaborasi yang dilakukan pada tempat yang sama, atau tempat yang terdistribusi.

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• Collaborative Working Environment
• E-professional
• E-Work
• Computer-supported collaboration
• Operational transformation

• CSCW Conference, ACM CSCW Conference Series
• European CSCW Conference Foundation, European CSCW Conference Series
• GROUP Conference Diarsipkan 2007-02-05 di Wayback Machine.