Techinline

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Techinline FixMe.IT is an application^[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.^[2] The application operates with the Microsoft Windows operating system.^[3]

FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.^[4]

FixMe.IT can be used to access both on-demand and unattended machines ^[5]

The local expert can chat with the remote client, view and control the client’s desktop.^[6]

The expert may reboot the remote machine and the connection will be restored automatically.^[7]

Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.^[8]

The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.^[9]

Other features include session recording, reporting, and multi-monitor support.^[10]

Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.^[11]

• Comparison of remote desktop software
• Remote desktop software

• Techinline website